Get expert virtual assistants, CRM admins, and loan processors to handle your administrative tasks, streamline loan processing, and help your mortgage business grow efficiently.
- 11 Helby Street, Harrison, ACT 2914, Australia
- 8AM - 5PM
Get expert virtual assistants, CRM admins, and loan processors to handle your administrative tasks, streamline loan processing, and help your mortgage business grow efficiently.
Spend less time on repetitive admin work and let our trained team manage CRM data entry, file lodgement, and compliance tasks so you can focus on your clients.
Trusted back office support for mortgage brokers across Australia — including document verification, loan processing, CRM updates, and post-settlement follow-ups to help you close more loans faster.





At Mortgage Broker Assist, we specialise in virtual assistant services for mortgage brokers and loan processing support across Australia. Based in Sydney, our team helps brokers streamline administrative work, reduce turnaround times, and scale efficiently. Whether you’re looking for CRM data entry, file lodgment support, or end-to-end mortgage loan processing, we’re here to deliver accurate, timely, and compliant solutions — with no fixed costs or volume commitments.
Our streamlined workflow helps mortgage brokers save time, reduce admin stress, and close loans faster
We understand your business needs and recommend the best support model (per-file, dedicated VA, or custom).
You send in loan files or task instructions. We assign experienced loan processing support staff.
Our team checks all supporting documents and prepares serviceability calculators, pricing, and compliance.
We enter accurate data into your CRM and lodge files with lenders or aggregators on your behalf.
We follow up with lenders, solicitors, and other stakeholders through to settlement, providing regular updates.
We help with discharge forms, compliance, and post-settlement documentation so nothing is missed.
Pleasure to share some of our customers feedback.
Highly recommend them. It is has been great having the assistance and back office team. The team is so efficient and professional. It makes our business - Hamara Finance Services' operations run smoother and lets us focus on what we do best - serving our clients.
I highly recommend MBAT at Sharif and their services. If you are looking for, or needing backend support then this is the go to place for full support services. I have an amazing team with me, who are articulate, intelligent, and willing and able to learn and support me at anytime. Good team members are hard to find no matter where you are. And through Sharif and his team I have been able to free up some of my time from day to day activities and focus on the family and other personal matters. I highly recommend their services. If you are looking for, or needing backend support, Thank you so much Sharif and MBAT team, I am grateful!
I have used the services for past two years. The service is excellent and have been providing valuable service. They are prompt and efficient. Highly recommend their services.
I have been a finance broker for 12 years. And two years ago, the outsourcing company I was using advised that both team members were leaving. I was introduced to MBAT through a colleague, and I will be always eternally grateful, my experience has been nothing short of incredible. I have an amazing team with me, who are articulate, intelligent, and willing and able to learn. Good team members are hard to find no matter where you are. And through Sharif and his team I have been able to scale up my business, see it grow and have an incredible support network because of my connection to MBAT. I highly recommend their services. If you are looking for, or needing backend support, if you are looking to grow and scale up your business. Then you have come to the right place . Look no further and reach out to them today.
We’ve been working with Mortgage Broker Assist for our loan processing needs, and the experience has been outstanding. Their team is professional, responsive, and highly knowledgeable in navigating complex loan applications. Their support has significantly improved the efficiency of our business operations, allowing us to focus more on our clients while they handle the back-end processing with precision and care. We truly value their partnership and highly recommend Mortgage Broker Assist to any broker or business looking for reliable and expert loan processing support. The Ark Agency
Mortgage Broker Assist has been a game-changer for my business over the past six months. Their service has not only streamlined my daily operations but also freed up valuable time, allowing me to focus on scaling my business. The team is impressively efficient, reliable, and precise in their work. Whether it's managing administrative tasks or handling client communication, their attention to detail and consistency has significantly improved my workflow. I can confidently say that partnering with Mortgage Broker Assist has been one of the best decisions I’ve made for my business, and I highly recommend them to any broker looking to optimize their processes and save time.
Shariff and the team at MBAT are an irreplaceable part of my business. They provide great support, are always open to feedback and are genuine in wanting to provide long term support.
The team at Mortgage Broker Assist has been an incredible help! Their admin support, email sorting and file management have saved me so much valuable time. Because of their efficiency and attention to detail, I can now focus more on my clients and growing my business. Highly recommend their services to anyone looking for reliable and professional support!
The team at Mortgage Broker Assist connected me with one of the best virtual assistants in the industry! I'm so happy to be working with this team and the expertise and knowledge they provide. I look forward to growing together!
Empowered by Teamwork, Determination, and Sincere Diligence: A Journey of Purposeful Progress
I have been using Mortgage Broker Assist for years now, and they have become an essential part of my business. Their back-of-house support is excellent — they handle admin work, organise emails, make BDM calls, rename files, and take care of all those time-consuming tasks that can easily pile up during busy periods. Their help has freed up a huge amount of my time and allowed me to stay focused on what really matters — looking after clients and building relationships. I can trust that everything behind the scenes is handled efficiently and professionally, which makes my workday so much smoother. Mortgage Broker Assist genuinely adds value to my business, and I couldn’t recommend them more highly. Five stars from me.
I wanted to take a moment to express my sincere appreciation for the exceptional service and support provided by Easy Broking team in handling our mortgage broking files. Your team's professionalism, responsiveness, and attention to detail have made a significant difference in ensuring a smooth and efficient process for our clients. The clarity with which you communicate, your proactive approach to problem-solving, and your commitment to meeting tight deadlines have not gone unnoticed. Most importantly, our clients have consistently shared positive feedback about their experience, noting how seamless and stress-free the process has been. Your efforts have directly contributed to building trust and satisfaction among our clients, which is invaluable to us. Thank you for being such a reliable and dedicated partner. We look forward to continuing our collaboration and achieving even greater success together.
Tailored support for mortgage brokers—save time, reduce workload, and grow your business with expert help in loan processing, VA support, marketing, and compliance.
Reliable loan admin support for time-poor mortgage brokers
Track and manage ...
Delegate time-consuming mortgage admin tasks easily
Targeted digital solutions built for Australian brokers
We show our value by serving faithfully.
End-to-end file management to reduce your workload.
Trained VAs specialized in mortgage support.
No lock-in contracts — pay only for what you use.
Grow your mortgage business online with proven SEO & ads.
We handle admin, compliance, and documentation.
Work directly with a certified mortgage industry mentor.
Schedule an appointment with our specialist to discuss contact us.
MBAT is more than just back-office support — we’re your strategic partner in building a better, smarter, and faster mortgage business.
Affordable, efficient, and scalable solutions
Trusted systems & structured training process
End-to-end support for mortgage loan processing
VA + marketing assistance for growth-ready brokers
Perfect for both start-up and established mortgage brokers
Get 1 free file for every 5 processed and 3 free files for every 10 processed!
Save Time and Reduce Workload
Cost-Effective Pricing with No Volume Restrictions
Reliable Support and Compliance Assurance
Accurate Data Management with Broker CRM Integration
Lodge loan files directly with lenders
Order valuations & track progress to settlement
Perform MIR/AIP compliance checks
Enjoy regular updates & phone support
Pleasure to share some of our customers feedback.
“As a busy mortgage broker in a small partnership, it often feels like there aren’t enough hours in the day. Working with MBAT has allowed ...
Shariff and the team at MBAT are an irreplaceable part of my business. They provide great support, are always open to feedback and are genuine ...
“My association with MBAT stems back over a decade. During this time, MBAT has provided me with all the necessary tools available via the unique ...
Find answers to all your queries about our service.
Once you complete onboarding and confirm your package, your support can begin in as little as 1–2 business days. Just book your Calendly onboarding session to get started.
Yes, we offer flexible pricing for brokers who prefer pay-per-application services. Our packages include: Lodgment Only – $160 + GST per file Lodge & Track – $270 + GST per file Full File Processing – $500 + GST (depending on complexity) This structure supports brokers looking to outsource loan processing ...
Yes, we provide full and part-time virtual assistant support for brokers at any stage. Whether you’re part-time, starting out, or transitioning from another career, we offer scalable solutions and training to help you succeed in the competitive mortgage space.
Absolutely. Our services are modular — you can outsource loan packaging, application lodgment, client follow-ups, or CRM data entry depending on your business needs. We customize support to fit your workflow.
Just left us a 5 star review
The team at Mortgage Broker Assist has been an incredible help! Their admin support, email sorting and file management have saved me so much valuable time. Because of their efficiency and attention to detail, I can now focus more on my clients and growing my business. Highly recommend their services to anyone looking for reliable and professional support!
I have used the services for past two years. The service is excellent and have been providing valuable service. They are prompt and efficient. Highly recommend their services.
I wanted to take a moment to express my sincere appreciation for the exceptional service and support provided by Easy Broking team in handling our mortgage broking files. Your team's professionalism, responsiveness, and attention to detail have made a significant difference in ensuring a smooth and efficient process for our clients. The clarity with which you communicate, your proactive approach to problem-solving, and your commitment to meeting tight deadlines have not gone unnoticed. Most importantly, our clients have consistently shared positive feedback about their experience, noting how seamless and stress-free the process has been. Your efforts have directly contributed to building trust and satisfaction among our clients, which is invaluable to us. Thank you for being such a reliable and dedicated partner. We look forward to continuing our collaboration and achieving even greater success together.
I have been using Mortgage Broker Assist for years now, and they have become an essential part of my business. Their back-of-house support is excellent — they handle admin work, organise emails, make BDM calls, rename files, and take care of all those time-consuming tasks that can easily pile up during busy periods. Their help has freed up a huge amount of my time and allowed me to stay focused on what really matters — looking after clients and building relationships. I can trust that everything behind the scenes is handled efficiently and professionally, which makes my workday so much smoother. Mortgage Broker Assist genuinely adds value to my business, and I couldn’t recommend them more highly. Five stars from me.
Empowered by Teamwork, Determination, and Sincere Diligence: A Journey of Purposeful Progress
We’ve been working with Mortgage Broker Assist for our loan processing needs, and the experience has been outstanding. Their team is professional, responsive, and highly knowledgeable in navigating complex loan applications. Their support has significantly improved the efficiency of our business operations, allowing us to focus more on our clients while they handle the back-end processing with precision and care. We truly value their partnership and highly recommend Mortgage Broker Assist to any broker or business looking for reliable and expert loan processing support. The Ark Agency
