• 11 Helby Street, Harrison, ACT 2914, Australia
  • 8AM - 5PM
Last updated: September 2025

At Mortgage Broker Assist, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://mortgagebrokerassist.com.au or engage with our mortgage broker support services, including compliance, back-office, and digital marketing solutions.

Who We Are

Mortgage Broker Assist provides tailored back-office support for mortgage brokers, compliance and documentation services, and digital marketing solutions to help brokers grow their businesses across Australia.

Information We Collect

When you interact with our website or request our services, we may collect information such as:

  • Full name, business name, phone number, and email address
  • Details related to your mortgage brokerage operations
  • Loan processing or compliance information (only if shared by you)
  • Technical information such as IP address, browser type, and website usage data

How We Use Your Information

We collect and use your information to:

  • Provide our mortgage broker mentoring and support services
  • Deliver compliance, loan processing, and marketing assistance
  • Improve our website and digital resources for mortgage brokers
  • Respond to your enquiries and provide customer support
  • Send updates, educational content, or marketing communications (optional opt-out)
  • Meet industry regulations and compliance obligations

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Analyse website performance for mortgage broker services
  • Remember your preferences for easier navigation
  • Provide tailored resources and marketing offers

You may disable cookies in your browser settings at any time.

Sharing Your Data

We do not sell or rent your personal information. We may share your data only when:

  • Required by law, regulation, or court order
  • Necessary with trusted service providers (e.g., IT, compliance, or marketing partners) under strict confidentiality agreements

Data Retention

We retain personal information only as long as necessary to:

  • Provide our mortgage broker back-office support services
  • Comply with legal and regulatory requirements
  • Resolve disputes and maintain accurate business records

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates to your information
  • Request deletion of your personal data (unless retention is legally required)
  • Opt out of marketing communications at any time

Security

We take the security of your data seriously and use strict safeguards to prevent unauthorised access, misuse, or disclosure.

Third-Party Links & Embedded Content

Our website may contain links to third-party resources relevant to mortgage brokers. We are not responsible for the privacy practices or content of these external websites.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Mortgage Broker Assist
Email: admin@mortgagebrokerassist.com.au
Website: https://mortgagebrokerassist.com.au

MIr Wahib
MIr Wahib

Just left us a 5 star review

5.0
Based on 7 Reviews

We’ve been working with Mortgage Broker Assist for our loan processing needs, and the experience has been outstanding. Their team is professional, responsive, and highly knowledgeable in navigating complex loan applications. Their support has significantly improved the efficiency of our business operations, allowing us to focus more on our clients while they handle the back-end processing with precision and care. We truly value their partnership and highly recommend Mortgage Broker Assist to any broker or business looking for reliable and expert loan processing support. The Ark Agency

MIr Wahib July 3, 2025
google

Mortgage Broker Assist has been a game-changer for my business over the past six months. Their service has not only streamlined my daily operations but also freed up valuable time, allowing me to focus on scaling my business. The team is impressively efficient, reliable, and precise in their work. Whether it's managing administrative tasks or handling client communication, their attention to detail and consistency has significantly improved my workflow. I can confidently say that partnering with Mortgage Broker Assist has been one of the best decisions I’ve made for my business, and I highly recommend them to any broker looking to optimize their processes and save time.

Claire Viskovich October 17, 2024
google

Shariff and the team at MBAT are an irreplaceable part of my business. They provide great support, are always open to feedback and are genuine in wanting to provide long term support.

Imtiyaz Rather May 10, 2024
google

I highly recommend MBAT at Sharif and their services. If you are looking for, or needing backend support then this is the go to place for full support services. I have an amazing team with me, who are articulate, intelligent, and willing and able to learn and support me at anytime. Good team members are hard to find no matter where you are. And through Sharif and his team I have been able to free up some of my time from day to day activities and focus on the family and other personal matters. I highly recommend their services. If you are looking for, or needing backend support, Thank you so much Sharif and MBAT team, I am grateful!

I have been a finance broker for 12 years. And two years ago, the outsourcing company I was using advised that both team members were leaving. I was introduced to MBAT through a colleague, and I will be always eternally grateful, my experience has been nothing short of incredible. I have an amazing team with me, who are articulate, intelligent, and willing and able to learn. Good team members are hard to find no matter where you are. And through Sharif and his team I have been able to scale up my business, see it grow and have an incredible support network because of my connection to MBAT. I highly recommend their services. If you are looking for, or needing backend support, if you are looking to grow and scale up your business. Then you have come to the right place . Look no further and reach out to them today.

Justin Cornock February 6, 2024
google

Highly recommend them. It is has been great having the assistance and back office team. The team is so efficient and professional. It makes our business - Hamara Finance Services' operations run smoother and lets us focus on what we do best - serving our clients.

Harprit Kaur February 6, 2024
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